At Yes Yes Natural Foods, customer satisfaction is our priority.
Returns
Due to the nature of food and wellness products, we do not accept returns for:
- Opened products
- Used products
- Perishable food items
- Products damaged due to customer mishandling
Eligible Returns
Returns are accepted only if:
- Wrong product delivered
- Damaged product received
- Product missing from the package
Customers must notify us within 48 hours of delivery with clear photos and order details.
Refunds
After verifying your request:
- Refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method.
Replacement
Eligible products may be replaced based on availability.
Cancellation
Orders can be cancelled only before dispatch. Once shipped, cancellation requests cannot be accepted.
Non-Refundable Situations
Refunds will not be provided for:
- Incorrect delivery address provided by customer
- Delay caused by courier partners
- Customer refusal to accept delivery
- Minor packaging variations
- Personal taste preferences
Contact Information
Email: ssnaturalfoods@gmail.com
Phone: +91 9943225255
Address:
3/338 P. Vellalapalayam Post,
Gobichettipalayam Taluk,
Erode District,
Tamil Nadu – 638476